Salesforce Einstein Definition Salesforce Einstein is artificial intelligence (AI) technology that has been developed for the Salesforce Customer Success Platform.  Salesforce's AI product, Einstein, is now available across the company's core cloud products, as part of its spring 2017 product release. Upgrades include Einstein Vision, which brings image recognition software into the Salesforce suite of products. The goal of Salesforce Einstein is to give sales and marketing departments mor...